Cancellation and Refund Policy
Sanatan Utkarsh Foundation is committed to ensuring a positive experience for all our donors and supporters. In the event that you wish to cancel a donation or request a refund, we have outlined our Cancellation & Refund Policy below for your reference:
1. Donation Cancellation:
– Donors may request to cancel a donation within 24 hours of completing the transaction.
– To cancel a donation, please contact us immediately at +91-8699175122 or +91-9417969859 with your donation details and reason for cancellation.
2. Refund Eligibility:
– Refunds will be issued at the discretion of Sanatan Utkarsh Foundation.
– Refund requests made beyond the 24-hour cancellation window will be considered on a case-by-case basis.
– Refunds are typically processed using the original payment method within 7-10 business days of approval.
3. Refund Exceptions:
– Sanatan Utkarsh Foundation reserves the right to decline refund requests for donations that have already been allocated towards specific projects, programs, or initiatives.
– Refunds may not be available for certain promotional or non-monetary donations, such as event tickets or merchandise, unless otherwise specified.
4. Refund Processing Fee:
– A processing fee may be deducted from the refunded amount to cover administrative costs incurred by Sanatan Utkarsh Foundation.
– The processing fee, if applicable, will be communicated to the donor at the time of refund approval.
5. Donor Privacy:
– Sanatan Utkarsh Foundation respects the privacy of our donors and will handle all refund requests with confidentiality and discretion.
– Donor information will only be used for the purpose of processing refunds and will not be shared with third parties without consent.
6. Contact Information:
– If you have any questions or concerns regarding our Cancellation & Refund Policy, please don’t hesitate to contact us at +91-8699175122 or +91-9417969859.
7. Policy Updates:
– Sanatan Utkarsh Foundation reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By proceeding with a donation to Sanatan Utkarsh Foundation, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation & Refund Policy. Your support and generosity are greatly appreciated as we work towards our mission.